Privacy Notice

Beyondseams Limited (“Beyondseams”, “we”, “us” or “our”) respects your privacy and is committed to protecting your personal information.

This Privacy Notice explains how we collect, use and protect personal information when you visit beyondseams.com, contact us, make an enquiry or otherwise communicate with us.

1. Who we are

Beyondseams Limited is a private limited company registered in England and Wales.

Company number: 16227514
Registered office: 167–169 Great Portland Street, 5th Floor, London, England, W1W 5PF
Email: office@beyondseams.com

Beyondseams Limited is the controller of the personal information described in this notice.

2. Information we collect

When you contact us through our website or by email, we may collect:

• your name;
• company or organisation;
• work email address;
• area of interest;
• information contained in your message or correspondence; and
• other information you choose to provide to us.

We may also receive ordinary technical information required to operate and secure the website, such as IP address, request information and security logs generated by our hosting infrastructure.

Please do not provide sensitive personal information through the website enquiry form unless it is genuinely necessary.

3. How we use your information

We may use your personal information to:

• respond to enquiries and requests;
• discuss our products, manufacturing, product-development and supply-chain services;
• assess and progress potential business opportunities;
• communicate with customers, prospective customers, suppliers and other business contacts;
• manage our business relationships;
• maintain appropriate business and correspondence records;
• protect our website, systems and business from misuse or security threats; and
• comply with legal, regulatory and accounting obligations.

4. Our lawful bases

Under UK data-protection law, we must have a lawful basis for using personal information.

Depending on the circumstances, we may rely on:

Legitimate interests — where it is necessary for our legitimate business interests, including responding to business enquiries, developing and managing business relationships, operating our website and protecting our business and systems, provided those interests are not overridden by your rights and interests.

Contract — where processing is necessary to take steps at your request before entering into a contract or to perform a contract with you.

Legal obligation — where we need to process information to comply with a legal or regulatory requirement.

We do not rely on consent simply to respond to an enquiry submitted through our website.

5. Who we share information with

We do not sell your personal information.

We may share personal information with trusted service providers where necessary to operate our website and business, including:

• Netlify, which hosts our website and processes website enquiry-form submissions;
• Google Workspace, which provides our business email and communication services;
• professional advisers such as accountants, lawyers or consultants where necessary; and
• authorities, regulators or other parties where disclosure is required by law.

We require service providers handling personal information on our behalf to protect it appropriately and use it only for the relevant purposes.

6. International transfers

Some of our service providers may process information outside the United Kingdom.

Where personal information is transferred internationally, we take appropriate steps to ensure that the transfer is made in accordance with applicable UK data-protection law. Depending on the destination and provider, this may include relying on UK adequacy regulations or approved contractual safeguards.

7. How long we keep your information

For general website and business enquiries that do not develop into an ongoing relationship, we normally retain the relevant information for up to 24 months after our last meaningful contact.

If an enquiry develops into a customer, supplier or other ongoing business relationship, we may retain relevant information for longer where reasonably necessary to manage that relationship, maintain appropriate business records, resolve disputes or comply with legal, tax, accounting or regulatory obligations.

We may delete information earlier where it is no longer required.

8. Cookies and analytics

The public Beyondseams website currently does not use analytics or advertising trackers and does not intentionally set non-essential cookies or similar browser-storage technologies during an ordinary visit.

We therefore do not currently display a cookie-consent banner.

Essential technical processing may still take place through our hosting infrastructure where necessary to deliver, secure and operate the website.

If we introduce analytics, marketing technologies or other non-essential cookies or similar technologies in future, we will update this notice and implement any consent mechanism required by law before using them.

9. Your rights

Depending on the circumstances, UK data-protection law may give you rights in relation to your personal information, including the right to:

• request access to the personal information we hold about you;
• ask us to correct inaccurate or incomplete information;
• ask us to erase your information in certain circumstances;
• ask us to restrict how we use your information in certain circumstances;
• object to processing based on legitimate interests;
• receive certain information in a portable format where the right to data portability applies; and
• withdraw consent where we are relying on consent for a particular processing activity.

These rights are not absolute and may depend on the circumstances and the lawful basis on which information is processed.

To exercise a data-protection right, contact office@beyondseams.com.

10. Complaints

If you have concerns about how we use your personal information, please contact us first at office@beyondseams.com so that we can try to resolve the issue.

You also have the right to complain to the Information Commissioner's Office (ICO), the UK's data-protection regulator.

Information about making a complaint is available from the ICO.

11. Security

We take reasonable technical and organisational measures designed to protect personal information against unauthorised access, alteration, disclosure, loss or misuse.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

12. Third-party websites

Our website may contain links to websites operated by third parties. We are not responsible for the privacy practices of those websites, and we encourage you to review their own privacy information when visiting them.

13. Changes to this notice

We may update this Privacy Notice from time to time to reflect changes to our website, services, business practices or legal obligations.

The date at the top of this notice indicates when it was last updated.

14. Contact us

For questions about this Privacy Notice or how Beyondseams uses personal information, contact:

Beyondseams Limited
167–169 Great Portland Street
5th Floor
London
W1W 5PF
United Kingdom

Email: office@beyondseams.com